FTP (File Transfer Protocol) User Guide v1.0

Introduction

FTP is a method to upload and download files into a temporary location through a valid login name and password. It can save time to transfer the files and documents to another trusted identity. Only with a web browser and an internet connection, any valid user can access the folder and download the files desired. Moreover, with privilege classification, some of the users (such as the public account) have limited access to the files.

FTP Information of Acron

IP address: 203.193.14.19 (Server)
Port: 21
Anonymous access: No

Please contact us for the account name and password.

Step by Step Guide

1. Open Internet Explorer, type the address: ftp://203.193.14.19 and press Enter

2.& The Internet Explorer will prompt to enter the login name and password. For public account, type the information we have provided for you..

The System would not allow you to login until you have inputted the valid information.

3. After successful login, you should be able to view the files inside.

Note: Public Account can upload and download files, but is unable to delete files or access the Internal folder. Public account cannot create folders. So please do not upload a whole folder, otherwise it would not be successful.

>4. To put files there, right click the files you want to copy. Inside the white area of Internet Explorer, right click and choose paste.

5. To download files, click the files you want to copy. Choose copy to folder and choose the destination you want the files to save. Then click OK.

Then the user account input box will be prompted as usual.

2. When I am logging as the public account, I cannot upload a folder. Why?

Public account cannot create folders. So please do not upload a whole folder, otherwise it would not be successful. Try upload individual files instead.

3. Who can I contact for any other troubleshooting issue?

Please contact Johnny for help and support. (johnny@acron.com.hk)